Customers may be asked to furnish proof of ownership and date of purchase by showing the sales receipt/purchase invoice. The sales receipt or your purchase invoice showing the date of purchase of the Product, showing the serial number and date of purchase of the Product, is the proof of the date of purchase. The Warranty period commences on the date of purchase. Please note that battery warranty is 1 year. Service Centre and Call Centre will be closed on these dates:Īcer Computer (Singapore) Pte Ltd (Acer) hereby warrants that the hardware product you have purchased (Product) is free from defects in materials or workmanship under normal use during the warranty period applicable to the Product as defined in the Repairs for both warranty and Out-Of-Warranty Acer hardware products.Īll products to be serviced are carried in our Acer Service Centre located at : The 2nd level of service and support includes:
Provides carry-in and/or on-site service to customers. The 1st level of service and support includes: The Acer Service Centre will provide services and support for products sold by Acer in Singapore to customers who wish to be serviced directly by Acer. If you need further clarifications, we can be contacted by the following ways: This document is intended to explain Acer’s service policies and services in Singapore.
